Who We Are: At just 67 miles away, Winter Park is the closest major mountain destination to Denver. Don’t be fooled by our convenient location, though… you’ll feel remotely tucked away in our high-country corner of the Rockies. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures and an unparalleled and unfiltered Colorado experience. Whether you are fulfilling a lifelong dream to work at a ski resort or you are just wanting a change of scene, we have great jobs and an awesome experience waiting for you!

Who We Are Looking For: Winter Park Resort is a place for mountain lovers, adventure seekers, and outdoor explorers. A place to chase new experiences, marvel at the unexpected, and discover the adventure that will keep you coming back for more. Whether you are looking to have your first taste of a winter season in the Rockies or to build a long-term career, we have something for everyone.  We work to play… Are you in?

Perks & Benefits: There’s more than a free season pass waiting for you! You don’t just get a job at Winter Park, you get an experience and a lifestyle. As a member of our team, you’ll enjoy a variety of perks and benefits that are available to our year-round and seasonal employees. Some examples include:

• Free season pass to Winter Park Season and free access to all fifteen Alterra Resorts throughout North America.
• Discounted tickets for your friends & family
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs for eligible employees
• 401(k) plan with generous company match for all employees
• Paid parental leave of up to 6 weeks for eligible employees
• Generous food & beverage and retail discounts
• Onsite employee childcare based on availability, discounted equipment rentals and plenty of opportunities for growth, advancement & year-round employment! Don’t worry the uniforms are provided!

POSITION SUMMARY

Guides are responsible for the safe guiding of Winter Park guests as well as providing and coordinating adventure-based activities. As a yoga guide, you will deliver unparalleled guest service while always focusing on guest experience and safety. Winter Park Guides will tailor experiences to guests and help curate mountain experiences. This position may include a split of outdoor and indoor work as each guide will work as part of a team to achieve the overall resort goals.

ESSENTIAL DUTIES

• Responsible for the overall experience of Winter Park guests, including friendly and knowledgeable service, excellent trail navigation, group management, and the creation of a fun atmosphere.
• Guide guests on designated trails in Winter Park Resort.
• Lead yoga sessions in accordance with the group’s ability level and interest.
• Follow all policies and procedures that are specific to the activities department, as well as Winter Park Resort policies and procedures.
• Ensure compliance with all laws and company policies concerning workplace safety and work to achieve a zero-incident safety record.
• Understand the reservation process and communicate directly with guests through the reservation system, email, text and/or phone as needed.
• Maintain a working knowledge of activities within the resort and surrounding community. Help curate adventure experiences for guests.
• Adhere to direct and strict compliance with all safety standards.

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

EDUCATION & EXPERIENCE REQUIREMENTS

(state minimum required and preferred)

Education:

• Yoga certification required

Experience:

• Two years’ experience of working and living in the Fraser Valley or Winter Park Resort
• Guide experience or similar knowledge base

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• First Aid and CPR certified, or able to get certified
• Guest service oriented
• Honest, and follows established policies and procedures
• Organized and attentive to detail
• Hard working, team player
• Strong communication skills
• Able to handle and manage confidential information
• Able to hike over varied terrain in a mountain environment for several hours
• Ability to work a varied schedule and on-call hours

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position may be required to work evenings, weekends and holidays.

Office Environment:

• Able to lift, carry, or otherwise move and position a minimum of 40 pounds on an occasional basis.
• Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
• Ability to work for extended periods of time in extreme environmental conditions skiing, riding or hiking.
• Ability to work for extended periods of time standing, walking, kneeling, pushing, and pulling on an occasional basis.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Mountain Environment:

• The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, sun, high altitude, extreme heights, and lightning.
• Additional strenuous physical activity may include walking or hiking on uneven, challenging terrain.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

OTHER DUTIES AS ASSIGNED:

This position description is an overview of the scope of responsibilities for the role described above.  With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.

WAGE:

The base hourly pay range below represents the low and high end of Winter Park Resorts hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts total compensation package for employees. Other rewards may include many region-specific benefits.

hourly pay range: 18+ based on experience